กรณีรูปแบบเป็นที่ปรึกษาแบบมีส่วนร่วมในการแก้ไขปัญหา
การบริหารธุรกิจทั้งซับซ้อนและผันแปรตลอดเวลา
Complicated Dynamic Difficulties and Challenges
2.ever changing customers’ needs varied
3.Internal employees and Laws demanding
4.Supplier pressures and market volatile
5.Succession plan, COVID-19, International trade war
Decision Making Priority and Conflict
1.Every decision change tangles with others
2.Limited resources limits decision flexibility
3.Organization competence and culture driven
4.Decision input and output not clearly related
5.Time pressure forces to make a decision
Manpower upgraded for applying new Information System
1.Employees capability enhancement continuously
2.Transform all data into useful management information
3.Compatibility between employee competence and SW
4.How to choose the most suitable software(SW) system
5.Digital transformation has to be changed by top-down
Total involvement culture generates intrinsic competitiveness
1.Organization culture is the most powerful competence
2.A solid good culture needs 3~5 years to build by leaders
3.Culture should be constructed on a profit-sharing model
4.Culture is formed by leader right behavior step by step
5.Intrapreneurship mechanism drives total involvement
Improvisational decision making process via real time information
1.Accountability discipline based on the organization culture
2.Each function employee learning to be true professional
3.Integrating all functions soon to react any emergent issues
4.cross functional collaboration with trust and best effort
5.Well communicated consensus could tackle any challenge
All organization elements woven perfectly otherwise defected
Customer demand | Precise marketing | Quality production | Human capital | Leadership & culture | Company competence | Product innovation | Financial Performance | Digital transformation | |
---|---|---|---|---|---|---|---|---|---|
Customer demand | TA | Quality Satisfaction | Service quality | Customer oriented | Total marketing | Opportunity or risk | Decision Information | Software system | |
Precise marketing | High CP | Customized Diversity | Training system | Customer top priority | Customer satisfaction | Right Timing | Profitable product mix | Call to action orientation | |
Quality production | Customized spec | Customer needs | Quality Conscientious | Organization TQM | Superior to competitors | High CP ratio | Quality cost | Instant Information | |
Human capital | Customer oriented | Education training | SOP EMPOWERMENT | Total involvement | Learning organization | Meritocracy | Performance reward | more user-friendly | |
Leadership & culture | Listen to customer | Strong Culture | MES WITH QA INFORM | Talent recruting | Organization growth | R&D oriented | Decision information | Leadership bettering | |
Company competence | Service culture | Customer culture | Growing motivating | Long-term cultivation | Bench marking | Timely incentive | High profitability | High Productivity | |
Product innovation | Ahead peer co. | Customer needs | R&D to mass production | R&D talent | Sufficient budget | Profitable new product | New prod. profit>30% | PRODUCT LIFE MANAGEMENT | |
Financial Performance | ROE & bonus | Niche market | timely information | Per person sale $ up | Decision information | Profit growing | R&D/profit circle | MIS budget sufficiently | |
Digital transformation | Differentiation | Suitable CRM | Industrial 4.0 | IT Talents | Improvisational decision | High per person sale$ | Efficiency improvement | Information Innovation | Our software products |
Customer demand | Precise marketing | Quality production | Human capital | Leadership & culture | Company competence | Product innovation | Financial Performance | Digital transformation | |
---|---|---|---|---|---|---|---|---|---|
Customer demand | TA | Quality Satisfaction | Service quality | Customer oriented | Total marketing | Opportunity or risk | Decision Information | Software system | |
Precise marketing | High CP | Customized Diversity | Training system | Customer top priority | Customer satisfaction | Right Timing | Profitable product mix | Call to action orientation | |
Quality production | Customized spec | Customer needs | Quality Conscientious | Organization TQM | Superior to competitors | High CP ratio | Quality cost | Instant Information | |
Human capital | Customer oriented | Education training | SOP EMPOWERMENT | Total involvement | Learning organization | Meritocracy | Performance reward | more user-friendly | |
Leadership & culture | Listen to customer | Strong Culture | MES WITH QA INFORM | Talent recruting | Organization growth | R&D oriented | Decision information | Leadership bettering | |
Company competence | Service culture | Customer culture | Growing motivating | Long-term cultivation | Bench marking | Timely incentive | High profitability | High Productivity | |
Product innovation | Ahead peer co. | Customer needs | R&D to mass production | R&D talent | Sufficient budget | Profitable new product | New prod. profit>30% | PRODUCT LIFE MANAGEMENT | |
Financial Performance | ROE & bonus | Niche market | timely information | Per person sale $ up | Decision information | Profit growing | R&D/profit circle | MIS budget sufficiently | |
Digital transformation | Differentiation | Suitable CRM | Industrial 4.0 | IT Talents | Improvisational decision | High per person sale$ | Efficiency improvement | Information Innovation | Our software products |
Customer demand | Precise marketing | Quality production | Human capital | Leadership & culture | Company competence | Product innovation | Financial Performance | Digital transformation | |
---|---|---|---|---|---|---|---|---|---|
Customer demand | TA | Quality Satisfaction | Service quality | Customer oriented | Total marketing | Opportunity or risk | Decision Information | Software system | |
Precise marketing | High CP | Customized Diversity | Training system | Customer top priority | Customer satisfaction | Right Timing | Profitable product mix | Call to action orientation | |
Quality production | Customized spec | Customer needs | Quality Conscientious | Organization TQM | Superior to competitors | High CP ratio | Quality cost | Instant Information | |
Human capital | Customer oriented | Education training | SOP EMPOWERMENT | Total involvement | Learning organization | Meritocracy | Performance reward | more user-friendly | |
Leadership & culture | Listen to customer | Strong Culture | MES WITH QA INFORM | Talent recruting | Organization growth | R&D oriented | Decision information | Leadership bettering | |
Company competence | Service culture | Customer culture | Growing motivating | Long-term cultivation | Bench marking | Timely incentive | High profitability | High Productivity | |
Product innovation | Ahead peer co. | Customer needs | R&D to mass production | R&D talent | Sufficient budget | Profitable new product | New prod. profit>30% | PRODUCT LIFE MANAGEMENT | |
Financial Performance | ROE & bonus | Niche market | timely information | Per person sale $ up | Decision information | Profit growing | R&D/profit circle | MIS budget sufficiently | |
Digital transformation | Differentiation | Suitable CRM | Industrial 4.0 | IT Talents | Improvisational decision | High per person sale$ | Efficiency improvement | Information Innovation | Our software products |
Customer demand | Precise marketing | Quality production | Human capital | Leadership & culture | Company competence | Product innovation | Financial Performance | Digital transformation | |
---|---|---|---|---|---|---|---|---|---|
Customer demand | TA | Quality Satisfaction | Service quality | Customer oriented | Total marketing | Opportunity or risk | Decision Information | Software system | |
Precise marketing | High CP | Customized Diversity | Training system | Customer top priority | Customer satisfaction | Right Timing | Profitable product mix | Call to action orientation | |
Quality production | Customized spec | Customer needs | Quality Conscientious | Organization TQM | Superior to competitors | High CP ratio | Quality cost | Instant Information | |
Human capital | Customer oriented | Education training | SOP EMPOWERMENT | Total involvement | Learning organization | Meritocracy | Performance reward | more user-friendly | |
Leadership & culture | Listen to customer | Strong Culture | MES WITH QA INFORM | Talent recruting | Organization growth | R&D oriented | Decision information | Leadership bettering | |
Company competence | Service culture | Customer culture | Growing motivating | Long-term cultivation | Bench marking | Timely incentive | High profitability | High Productivity | |
Product innovation | Ahead peer co. | Customer needs | R&D to mass production | R&D talent | Sufficient budget | Profitable new product | New prod. profit>30% | PRODUCT LIFE MANAGEMENT | |
Financial Performance | ROE & bonus | Niche market | timely information | Per person sale $ up | Decision information | Profit growing | R&D/profit circle | MIS budget sufficiently | |
Digital transformation | Differentiation | Suitable CRM | Industrial 4.0 | IT Talents | Improvisational decision | High per person sale$ | Efficiency improvement | Information Innovation | Our software products |
Customer demand | Precise marketing | Quality production | Human capital | Leadership & culture | Company competence | Product innovation | Financial Performance | Digital transformation | |
---|---|---|---|---|---|---|---|---|---|
Customer demand | TA | Quality Satisfaction | Service quality | Customer oriented | Total marketing | Opportunity or risk | Decision Information | Software system | |
Precise marketing | High CP | Customized Diversity | Training system | Customer top priority | Customer satisfaction | Right Timing | Profitable product mix | Call to action orientation | |
Quality production | Customized spec | Customer needs | Quality Conscientious | Organization TQM | Superior to competitors | High CP ratio | Quality cost | Instant Information | |
Human capital | Customer oriented | Education training | SOP EMPOWERMENT | Total involvement | Learning organization | Meritocracy | Performance reward | more user-friendly | |
Leadership & culture | Listen to customer | Strong Culture | MES WITH QA INFORM | Talent recruting | Organization growth | R&D oriented | Decision information | Leadership bettering | |
Company competence | Service culture | Customer culture | Growing motivating | Long-term cultivation | Bench marking | Timely incentive | High profitability | High Productivity | |
Product innovation | Ahead peer co. | Customer needs | R&D to mass production | R&D talent | Sufficient budget | Profitable new product | New prod. profit>30% | PRODUCT LIFE MANAGEMENT | |
Financial Performance | ROE & bonus | Niche market | timely information | Per person sale $ up | Decision information | Profit growing | R&D/profit circle | MIS budget sufficiently | |
Digital transformation | Differentiation | Suitable CRM | Industrial 4.0 | IT Talents | Improvisational decision | High per person sale$ | Efficiency improvement | Information Innovation | Our software products |
Customer demand | Precise marketing | Quality production | Human capital | Leadership & culture | Company competence | Product innovation | Financial Performance | Digital transformation | |
---|---|---|---|---|---|---|---|---|---|
Customer demand | TA | Quality Satisfaction | Service quality | Customer oriented | Total marketing | Opportunity or risk | Decision Information | Software system | |
Precise marketing | High CP | Customized Diversity | Training system | Customer top priority | Customer satisfaction | Right Timing | Profitable product mix | Call to action orientation | |
Quality production | Customized spec | Customer needs | Quality Conscientious | Organization TQM | Superior to competitors | High CP ratio | Quality cost | Instant Information | |
Human capital | Customer oriented | Education training | SOP EMPOWERMENT | Total involvement | Learning organization | Meritocracy | Performance reward | more user-friendly | |
Leadership & culture | Listen to customer | Strong Culture | MES WITH QA INFORM | Talent recruting | Organization growth | R&D oriented | Decision information | Leadership bettering | |
Company competence | Service culture | Customer culture | Growing motivating | Long-term cultivation | Bench marking | Timely incentive | High profitability | High Productivity | |
Product innovation | Ahead peer co. | Customer needs | R&D to mass production | R&D talent | Sufficient budget | Profitable new product | New prod. profit>30% | PRODUCT LIFE MANAGEMENT | |
Financial Performance | ROE & bonus | Niche market | timely information | Per person sale $ up | Decision information | Profit growing | R&D/profit circle | MIS budget sufficiently | |
Digital transformation | Differentiation | Suitable CRM | Industrial 4.0 | IT Talents | Improvisational decision | High per person sale$ | Efficiency improvement | Information Innovation | Our software products |
Customer demand | Precise marketing | Quality production | Human capital | Leadership & culture | Company competence | Product innovation | Financial Performance | Digital transformation | |
---|---|---|---|---|---|---|---|---|---|
Customer demand | TA | Quality Satisfaction | Service quality | Customer oriented | Total marketing | Opportunity or risk | Decision Information | Software system | |
Precise marketing | High CP | Customized Diversity | Training system | Customer top priority | Customer satisfaction | Right Timing | Profitable product mix | Call to action orientation | |
Quality production | Customized spec | Customer needs | Quality Conscientious | Organization TQM | Superior to competitors | High CP ratio | Quality cost | Instant Information | |
Human capital | Customer oriented | Education training | SOP EMPOWERMENT | Total involvement | Learning organization | Meritocracy | Performance reward | more user-friendly | |
Leadership & culture | Listen to customer | Strong Culture | MES WITH QA INFORM | Talent recruting | Organization growth | R&D oriented | Decision information | Leadership bettering | |
Company competence | Service culture | Customer culture | Growing motivating | Long-term cultivation | Bench marking | Timely incentive | High profitability | High Productivity | |
Product innovation | Ahead peer co. | Customer needs | R&D to mass production | R&D talent | Sufficient budget | Profitable new product | New prod. profit>30% | PRODUCT LIFE MANAGEMENT | |
Financial Performance | ROE & bonus | Niche market | timely information | Per person sale $ up | Decision information | Profit growing | R&D/profit circle | MIS budget sufficiently | |
Digital transformation | Differentiation | Suitable CRM | Industrial 4.0 | IT Talents | Improvisational decision | High per person sale$ | Efficiency improvement | Information Innovation | Our software products |
Customer demand | Precise marketing | Quality production | Human capital | Leadership & culture | Company competence | Product innovation | Financial Performance | Digital transformation | |
---|---|---|---|---|---|---|---|---|---|
Customer demand | TA | Quality Satisfaction | Service quality | Customer oriented | Total marketing | Opportunity or risk | Decision Information | Software system | |
Precise marketing | High CP | Customized Diversity | Training system | Customer top priority | Customer satisfaction | Right Timing | Profitable product mix | Call to action orientation | |
Quality production | Customized spec | Customer needs | Quality Conscientious | Organization TQM | Superior to competitors | High CP ratio | Quality cost | Instant Information | |
Human capital | Customer oriented | Education training | SOP EMPOWERMENT | Total involvement | Learning organization | Meritocracy | Performance reward | more user-friendly | |
Leadership & culture | Listen to customer | Strong Culture | MES WITH QA INFORM | Talent recruting | Organization growth | R&D oriented | Decision information | Leadership bettering | |
Company competence | Service culture | Customer culture | Growing motivating | Long-term cultivation | Bench marking | Timely incentive | High profitability | High Productivity | |
Product innovation | Ahead peer co. | Customer needs | R&D to mass production | R&D talent | Sufficient budget | Profitable new product | New prod. profit>30% | PRODUCT LIFE MANAGEMENT | |
Financial Performance | ROE & bonus | Niche market | timely information | Per person sale $ up | Decision information | Profit growing | R&D/profit circle | MIS budget sufficiently | |
Digital transformation | Differentiation | Suitable CRM | Industrial 4.0 | IT Talents | Improvisational decision | High per person sale$ | Efficiency improvement | Information Innovation | Our software products |
Customer demand | Precise marketing | Quality production | Human capital | Leadership & culture | Company competence | Product innovation | Financial Performance | Digital transformation | |
---|---|---|---|---|---|---|---|---|---|
Customer demand | TA | Quality Satisfaction | Service quality | Customer oriented | Total marketing | Opportunity or risk | Decision Information | Software system | |
Precise marketing | High CP | Customized Diversity | Training system | Customer top priority | Customer satisfaction | Right Timing | Profitable product mix | Call to action orientation | |
Quality production | Customized spec | Customer needs | Quality Conscientious | Organization TQM | Superior to competitors | High CP ratio | Quality cost | Instant Information | |
Human capital | Customer oriented | Education training | SOP EMPOWERMENT | Total involvement | Learning organization | Meritocracy | Performance reward | more user-friendly | |
Leadership & culture | Listen to customer | Strong Culture | MES WITH QA INFORM | Talent recruting | Organization growth | R&D oriented | Decision information | Leadership bettering | |
Company competence | Service culture | Customer culture | Growing motivating | Long-term cultivation | Bench marking | Timely incentive | High profitability | High Productivity | |
Product innovation | Ahead peer co. | Customer needs | R&D to mass production | R&D talent | Sufficient budget | Profitable new product | New prod. profit>30% | PRODUCT LIFE MANAGEMENT | |
Financial Performance | ROE & bonus | Niche market | timely information | Per person sale $ up | Decision information | Profit growing | R&D/profit circle | MIS budget sufficiently | |
Digital transformation | Differentiation | Suitable CRM | Industrial 4.0 | IT Talents | Improvisational decision | High per person sale$ | Efficiency improvement | Information Innovation | Our software products |